Pricing varies depending on the size and complexity of the grill.
A preventative maintenance consists of a full diagnostic of all parts of the grill, cleaning all the components inside the firebox (grill head) and then fine tuning for optimal performance.
Yes, we are able to acquire parts for most grills. Since we are the largest grill service company in the U.S. we have an extensive supply chain of parts. However, some grill manufacturers have gone out of business and certain parts are no longer being manufactured.
Yes, but we must also perform a diagnostic on the grill for safety and liability reasons.
We use a chemical-free, dry cleaning technique to remove grease and debris. This method is highly recommended by manufacturers of stainless steel. Very rarely do we use a degreaser.
To reduce the time and cost required for your cleaning, we recommend performing the following process the day before your scheduled service:
Yes, we can do gas conversions. We recommend contacting your grill manufacturer beforehand to confirm that your grill can be converted.
For safety and liability reasons we perform a diagnostic on all grills we service.
Yes, we provide services for most models of firepits and patio heaters.
Yes! Our technicians work from Tuesday to Saturday during Spring and Summer and Tuesday through Friday and every other Saturday during Fall and Winter. Our earliest time frame begins at 7:00am and our latest time frame is 4:00pm. We also offer appointments as early as 6:00am and can call you a half hour before we arrive at your home so you can meet us there. We will try our hardest to accommodate your scheduling needs.
You do not need to be home for the installation as long as your umbrella is accessible and you arrange for payment.
Deposits made on any parts orders are 100% non-refundable.