"Dear Mr. McDonald,
I just wanted to drop a note to let you know that Brian and Ryan did a great job and were very polite and professional. Considering my experience with some other service companies, it was a breath of fresh air! I wanted you to know they are both an asset to your team. I will definitely make Casual Furniture Services my first contact for any work I need on my patio furniture or grill. "
Thank you! 
Mrs. McGuire, NY